Privacy Policy
Last updated August 2026
Information we collect
We collect the details you provide when booking a tour or contacting us — your name, email, phone number, hotel or pickup location, and any special requests. This information is used solely to fulfill your reservation and communicate with you.
How we use your information
Your information is used to confirm bookings, arrange pickup, process payments, and provide customer support. We do not sell your personal data to third parties.
Sharing with operators
To deliver your tour, we share the minimum necessary details (such as your name, pickup location and group size) with the local operator running your excursion.
Data retention & your rights
We retain booking records as needed for operational and legal purposes. You may request access to, correction of, or deletion of your personal data by emailing info@grandioso.do.